10 Replies Latest reply: Jun 16, 2017 1:45 PM by Deborah Critten RSS

BlackBerry Dynamics prevents network connection in the network of China

bjliujie Newbie

We created an enterprise app using Dynamics Android SDK. In China, the app can not be initialized and configured with GD server if the mobile device not connected with a WIFI configured with a proxy having the ability to pass through China GFW.

 

Even after the app is initialized and configured successfully, after switching to other WIFI without proxy configured, the network monitor from the Dynamics SDK think the network is not available, and prevent our app connects to our server, although the network connectivity to the server is actually available.

 

 

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 ******* NDK NetworkStateMonitor startListen()

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 0xd63a1500 NET SOCK apps.collabservintegration.com:443 using non-enterprise sockets

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 0xd9575000 NET RAW connecting...

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 ******* NDK NetworkStateMonitor isNetworkAvailable() returning false

05-18 18:44:48.324 13112-13317/? W/GD: WRN 13317 0xd9575000 NET RAW attempting to connect while network is not available

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 0xd63a1500 NET SOCK apps.collabservintegration.com:443 ERROR event queued

05-18 18:44:48.324 13112-13317/? D/GD: DBG 13317 0xd63a1500 NET SOCK apps.collabservintegration.com:443 changing state from CONNECTING to CLOSED